I emailed them this time and it took a week for a reply but they finally did.
#Tetra whisper filter cracked#
I am guessing that the motor pushes against the box during shipping and cracked them BOTH. I looked at the filter and saw a CRACK where the motor goes. So the next day I called Tetra and the super nice customer rep replaced it with new one and I shocked that I got it in four days at Christmas time!!! I installed it and it leaked even WORSE. after Installing I just happen to notice that it was leaking.UUUGGGHHH so I took it apart and figured it must be the seal I was disappointed to say the least. I have two of the 60s now and ordered another one for extra filtration since I like it.
If you get one that is noisy, it has to be a dud. It fits and has room behind it.With only one moving part-a replaceable impeller, it is very easy to operate and maintain. I left just four inches of space behind my tank. If you're looking for a quiet, efficient filter that hangs nicely on the back of your tank without taking up too much space back there, I highly recommend this one. It has adustable water flow knob and a cover to cut down on evaporation that was one problem I have with the Whisper Junior-purchased in 1999 and still working-that filter lacks the flow control and cover. And this one uses the same filters as the Whisper 20, so less stuff to buy. I have a Whisper junior and a Whisper 20, which are silent running and was hoping this one was too. Besides, if something goes wrong with the undergravel one, I have this as backup, which is why I really bought it in the first place.įor its size, I was expecting noisy. I purchased this for my 55gal tank to work along with my undergravel filter there isn't such a thing as too much filtration.
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